You can request a change to a customer's booking with the Fixers' support team directly from a customer's booking in your dashboard.
To request change on a booking go to Bookings > All Bookings on your dashboard. From there:
Search for the booking you wish to change using the customer's booking reference, e-mail or name.
Click on the Booking Reference for the customer you wish to request the change for
Once in the booking click on the Request a change button in the top right
Fill out and send the pre-populated change request e-mail template
When requesting a booking change via e-mail please fill out the two fields concerned with:
Details of change (eg. transfer a booking to another account, update a user e-mail address, change the quantity of a variant)
Reason for Change
The support team will then reply or action the requested change within 48 hours of it being sent.