If your products have been configured to have Check In or Deposits enabled your customers will automatically receive reminders to complete check in and pay their balances.
Guests are sent three reminders from the platform to provide required check in information.
An example of a Check in reminder is here:
Check In should only be used to capture either non urgent information or information a guest will not have at the time of booking for example flight number or passport number. Check In lets you keep check out lean and improve conversion.
This email is sent three times to your customers leading upto the deadline you set in your product settings.
Days before deadline
14 Days before
First request to check-in
7 Days before
Second request to check-in
1 Day before
Third request to check-in