Opening Times

Support Team Opening Hours:

  • Monday - Friday: 9am - 5pm (UTC time)

Public Holidays:

  • Monday, 27 May: Spring Bank Holiday – last Monday in May

  • Monday, 26 August: Summer Bank Holiday – last Monday in August

  • Wednesday, 25 December: Christmas Day

  • Thursday, 26 December: Boxing Day

When open we aim to reply within two hours of a support request.

In case of emergency outside of these hours please email with the email subject 'Emergency' and a member of our team will respond asap.