Getting paid

How and when do I receive payments from the platform.

Setting Up Payments

To start receiving payments from the platform first set up your Business and Bank account details. From your dashboard go to Settings > Payments.

Here you can then enter your company's trading address, VAT Information and bank account details.

Ensure you have these details entered and have checked they are accurate before taking transactions in order to avoid any delays in payment.

When do I get paid?

Any payments taken through the platform will be paid in to the bank account you have entered above every Friday with any payment processing and platform fees deducted.. Along with this payment you will receive a weekly financial statement from which will detail the payments made in that week's statement.

NB: The payments you receive on Friday will contain all bookings made on the platform up to midnight the previous Friday. E.g. A payment received on Friday 15th will include all bookings up to 23:59 on Friday 8th. Any payments taken after that cut off time will then appear on the statement for the week after.

Where is my money held after a customer bookd?

All payments taken through the platform are held in your own Escrow client account.

Who do I contact about my payments/statement?

All queries regarding payments and statements can be sent to